Website clarity audits for Vancouver service businesses
Find out why your website isn’t turning visitors into
customers
I review your website through a customer’s eyes and give you a plain-English, prioritized plan showing what to fix first.
Your website might be costing you customers without you realizing it
Your website might be costing you customers without you realizing it
You know your website matters. But every time you try to figure out what's wrong, you end up more confused than when you started.
You know your website matters. But every time you try to figure out what's wrong, you end up more confused than when you started.
get A clear website audit that shows you what to fix first!
get A clear website audit that shows you what to fix first!
I look at your website the same way a potential customer would — and then I tell you exactly what I found and how to fix it.
No jargon.
No confusing reports.
No trying to sell you something you don't need.
I look at your website the same way a potential customer would — and then I tell you exactly what I found and how to fix it.
No jargon. No confusing reports. No trying to sell you something you don't need.
I look at your website the same way a potential customer would — and then I tell you exactly what I found and how to fix it.
No jargon.
No confusing reports.
No trying to sell you something you don't need.
No vague advice.
Specific problems, shown on your actual website.
I find issues that create friction for your visitors and give you clear, prioritzed recommendations that drive better results
What happens when you book a full website audit
Tell me about your website
Tell me about your website
Submit your URL, business goals and anything that has been frustrating you.
Submit your URL, business goals and anything that has been frustrating you.
I review the customer journey
I review the customer journey
I examine your messaging, navigation, services, mobile experience, trust signals, and how visitors move through your website.
I examine your messaging, navigation, services, mobile experience, trust signals, and how visitors move through your website.
Receive your prioritized action plan
Receive your prioritized action plan
You receive a plain-English report and a walkthrough explaining what to fix now, next and later.
You receive a plain-English report and a walkthrough explaining what to fix now, next and later.
Everything You Need to Finally Feel Good About Your Website
A full review of your website
from the homepage to the contact page, seen through a customer's eyes
A full review of your website
from the homepage to the contact page, seen through a customer's eyes
A written report in plain language
no tech jargon, just clear findings and honest feedback
A written report in plain language
no tech jargon, just clear findings and honest feedback
A prioritized action list
so you know exactly what to fix first, second, and later
A prioritized action list
so you know exactly what to fix first, second, and later
Real examples
screenshots and specific notes so nothing feels vague or confusing
Real examples
screenshots and specific notes so nothing feels vague or confusing
A 1-on-1 walkthrough call
we go through everything together so you can ask questions
A 1-on-1 walkthrough call
we go through everything together so you can ask questions
Peace of mind
knowing your website is working for your business, not against it
Peace of mind
knowing your website is working for your business, not against it
Who I am
Who I am
I’m a UX designer living in Vancouver, focusing on helping local businesses get more out of their existing website without unnecessary redesigns.
Over time, I’ve seen the same pattern again and again: websites that look good, but still don’t convert. In most cases, the issue isn’t design, it’s clarity.
Visitors don’t immediately understand what’s offered, where to go, or how to take the next step. And when that happens, they leave.
That’s why I focus on identifying what’s confusing, unclear, or creating hesitation.
I’m a UX designer living in Vancouver, focusing on helping local businesses get more out of their existing website without unnecessary redesigns.
Over time, I’ve seen the same pattern again and again: websites that look good, but still don’t convert. In most cases, the issue isn’t design, it’s clarity.
Visitors don’t immediately understand what’s offered, where to go, or how to take the next step. And when that happens, they leave.
That’s why I focus on identifying what’s confusing, unclear, or creating hesitation.
Common questions answered clearly
Can you help make the recommended changes?
Do I need to be tech-savvy to understand the audit?
What kind of businesses do you work with?
READY TO FIND OUT WHAT'S HOLDING YOUR WEBSITE BACK?
Free Homepage Review
Get a quick expert opinion before committing to a full audit.
INCLUDES:
Review of your homepage’s clarity and first impression
2–3 key issues that may be creating confusion
Practical suggestions you can act on right away
Feedback delivered in plain, non-technical language
No call, commitment or sales pressure required
Free Homepage Review
Get a quick expert opinion before committing to a full audit.
INCLUDES:
Review of your homepage’s clarity and first impression
2–3 key issues that may be creating confusion
Practical suggestions you can act on right away
Feedback delivered in plain, non-technical language
No call, commitment or sales pressure required
Full Website Audit
Understand what is not working and get a clear plan for what to fix.
INCLUDES:
Review of your key pages and customer journey
Analysis of messaging, navigation and mobile usability
Prioritized findings based on impact and urgency
Annotated examples and recommended improvements
Written report and recorded or live walkthrough
Full Website Audit
Understand what is not working and get a clear plan for what to fix.
INCLUDES:
Review of your key pages and customer journey
Analysis of messaging, navigation and mobile usability
Prioritized findings based on impact and urgency
Annotated examples and recommended improvements
Written report and recorded or live walkthrough
30 minute Website Review Call
A focused 30-minute conversation to review your website and determine the right next step.
INCLUDES:
Discuss your business, audience and website goals
Identify the areas that are causing concern
Get an initial professional perspective on your site
Ask questions about audits, redesigns or improvements
Leave with a clear recommendation for what to do next
30 minute Website Review Call
A focused 30-minute conversation to review your website and determine the right next step.
INCLUDES:
Discuss your business, audience and website goals
Identify the areas that are causing concern
Get an initial professional perspective on your site
Ask questions about audits, redesigns or improvements
Leave with a clear recommendation for what to do next